Request Details to Send Yourself Urgently

If you’re in a hurry but can’t wait for us to send you a courier bag, you can send your gold to us in your own courier bag. Goldwise will reimburse the cost of the courier bag upon acceptance of our valuation/offer.

Please contact us for details (prior to sending anything).

STEP 1 – Request Details

Click on Request Details button and we will email you details on what courier to use, how to package etc.

STEP 2 – Package/Send Your Gold

Place your gold in the secure courier bag and either take it to an NZ Post Shop or ring them to pick it up from you. Give us the Tracking Number.

STEP 3 – Testing/Valuation

As soon as we receive your pack we will test and value your items. We will then email you a valuation/offer.

STEP 4 – Payment

If you accept the offer, payment (incl. courier reimbursement) will immediately be made into your bank account.
If you are not happy with the valuation, all items will be securely returned at no cost to you.

Request an Appointment at Our Office

We offer a free, confidential, in person valuation service. Our office is located in Ellerslie, Auckland with free parking and discreet access. There is no pressure to sell to us.

STEP 1 – Request Appointment

Click on Request Appointment button, and fill out the form with your preferred day/time of an appointment.

STEP 2 – Appointment Confirmation

We will contact you to confirm your appointment and give you directions.

STEP 3 – Testing/Valuation

We will assess your items in front of you and give you a written valuation/offer.

STEP 4 – Payment

If you accept the offer, payment will immediately be made into your bank account.

Request A Visit (To Your Home Or Office)

In some cases we can come directly to your home or office provided you are in Auckland.

If you have a large quantity of high value items we can come and personally collect them for valuation. Often we can provide an estimate or valuation at the same time.

This is a confidential and discrete service. All staff and vehicles are unmarked. Please note that we do not carry cash or any other gold while we are making a visit.

STEP 1 – Request A Visit

Click on Request Visit button and fill out the form with your preferred day/time of an appointment.

STEP 2 – Appointment Confirmation

We will contact you to confirm your appointment.

STEP 3 – Visit

We will have a look at your items and advise whether we can estimate/value on the spot or if we need to take them back to the office for testing/valuing.

• If we value on the spot, you will be given a written valuation/offer.
• If we take your items to the office you will be given a receipt of collection. Once we are back in the office we will assess your items and email you a valuation/offer.

STEP 4 – Payment

If you accept the offer, payment will immediately be made into your bank account.